At 92ak, the privacy and security of your personal information is not an afterthought — it is a core part of how the platform is built and operated. This Privacy Policy sets out in full detail what personal data 92ak collects from you, why it is collected, how it is used, with whom it may be shared, how long it is retained, and what rights you have over your own information. This policy applies to all users of the 92ak platform at 92ak.app, including visitors, registered players, and any individual who contacts 92ak for support purposes.
The 92ak platform is engineered with security at its foundation. All data in transit is protected using TLS encryption. Sensitive data at rest — including payment details and identity documents — is stored using AES-256 encryption with access controls restricted to authorised personnel only.
92ak recognises and respects your rights over your personal data. You may at any time request a copy of the data held about you, ask for corrections to inaccurate records, request deletion where legally permissible, or object to certain forms of data processing — all without penalty to your account.
92ak will never sell, rent, or trade your personal information to advertising networks, data brokers, or any third party for commercial gain. Data sharing occurs only with the specific, necessary partners required to operate the platform — payment processors, KYC providers, and our licensing authority.
Personal data is not held indefinitely. 92ak applies structured retention schedules to every category of data it holds. Account data is retained for the period your account is active plus a mandatory post-closure period required under our licensing obligations. Data no longer required is securely deleted or anonymised.
92ak operates on a data minimisation principle — we collect only the personal information that is strictly necessary to provide you with a safe, compliant, and enjoyable gaming experience. We do not collect data speculatively or for purposes beyond those described in this Privacy Policy.
As a licensed gaming operator, 92ak is subject to data handling obligations imposed by its international gaming license. Our privacy practices are reviewed regularly to ensure ongoing compliance with applicable data protection standards, and this policy is updated whenever regulatory requirements change.
In this Privacy Policy, the following definitions apply:
2.1 For the purposes of applicable data protection law, 92ak is the data controller responsible for your Personal Data collected through the 92ak.app platform and all associated services.
2.2 As data controller, 92ak determines the purposes for which your Personal Data is processed and the means by which that processing is carried out. 92ak is accountable for ensuring that all processing activities comply with applicable data protection standards.
2.3 Where 92ak engages third-party service providers to process Personal Data on its behalf — such as payment processors or KYC verification providers — those providers act as data processors and are contractually bound to process your data only on 92ak's documented instructions and to maintain equivalent security standards.
2.4 If you have any questions about how 92ak processes your data, or if you wish to exercise any of your data rights described in Section 11, please contact 92ak's data protection point of contact at [email protected].
3.1 92ak collects Personal Data in three primary ways: information you provide directly during registration and ongoing use, information generated automatically through your use of the platform, and information obtained from trusted third-party verification partners.
3.2 The following table summarises the categories of Personal Data collected by 92ak:
| Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number, nationality | Provided by you during registration and KYC |
| Contact Data | Email address, mobile number, city of residence (Karachi, Lahore, Islamabad, etc.) | Provided by you during registration |
| Financial Data | Payment method details (JazzCash, EasyPaisa, HBL, UBL, Meezan Bank account identifiers), transaction history, deposit and withdrawal records | Provided by you and generated by platform activity |
| Gaming Activity Data | Bets placed, games played, session durations, win/loss records, responsible gaming tool usage | Automatically generated by platform activity |
| Technical Data | IP address, device type and OS, browser type, session tokens, login timestamps | Automatically collected via cookies and server logs |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Provided by you when contacting 92ak support |
| Verification Documents | Scanned CNIC, utility bill, bank statement, selfie photographs for liveness checks | Provided by you during KYC verification |
3.3 92ak does not collect special category data (such as biometric data for identification purposes, health data, or data revealing political opinions or religious beliefs) except where strictly required under its KYC obligations — for example, a liveness photograph used solely to verify that a submitted identity document matches the account holder. Such data is not retained beyond the verification process.
4.1 92ak uses your Personal Data only for the purposes for which it was collected and for compatible purposes where there is a clear legitimate connection. The primary purposes for which 92ak processes your data are as follows:
4.2 92ak does not use your Personal Data for automated decision-making that produces legal or similarly significant effects without a human review process. Where automated tools are used to flag accounts for review — such as fraud detection or responsible gaming monitoring — all resulting actions are subject to human assessment before being applied.
5.1 Every processing activity conducted by 92ak is underpinned by one of the following legal bases:
6.1 92ak does not sell, rent, or otherwise transfer your Personal Data to third parties for their own commercial purposes. Data sharing occurs only in the specific, limited circumstances described below.
6.2 92ak may share your Personal Data with the following categories of third parties:
6.3 In the event that 92ak undergoes a corporate restructuring, merger, or acquisition, your Personal Data may be transferred to the acquiring entity as part of that transaction, provided that the acquiring entity assumes 92ak's obligations under this Privacy Policy.
7.1 As a platform operating under an international gaming license, 92ak may process and store your Personal Data in jurisdictions outside Pakistan. Where such international transfers occur, 92ak ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that described in this Privacy Policy.
7.2 Safeguards employed by 92ak for international data transfers include contractual clauses with third-party processors that impose data protection obligations equivalent to those applied by 92ak, and the selection of hosting and infrastructure partners located in jurisdictions that maintain adequate data protection frameworks.
7.3 If you have questions about the specific safeguards applied to any particular international transfer of your data, please contact 92ak at [email protected].
8.1 92ak retains Personal Data for as long as is necessary to fulfil the purposes set out in this Privacy Policy and to comply with applicable legal and regulatory obligations. The following indicative retention periods apply:
8.2 Where Personal Data is no longer required for any of the purposes described in this Policy and no legal obligation requires its continued retention, 92ak will securely delete or irreversibly anonymise that data.
9.1 92ak implements a layered set of technical and organisational security measures to protect your Personal Data against unauthorised access, loss, destruction, or disclosure. These measures include:
9.2 While 92ak takes all reasonable technical precautions, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account login credentials and for ensuring that your device is protected by up-to-date security software. If you suspect your account has been compromised, contact [email protected] immediately.
10.1 The 92ak platform uses cookies and similar tracking technologies to enable core functionality, maintain your login session, and gather aggregated analytics that help improve the platform. 92ak does not use third-party advertising cookies or tracking pixels that share your data with advertising networks.
10.2 The following categories of cookies are used by 92ak:
10.3 You can manage cookie preferences through your browser settings. Disabling strictly necessary cookies will impair your ability to use the platform. Disabling functional or analytics cookies will not prevent platform access but may reduce the quality of your experience.
11.1 Subject to applicable law and our licensing obligations, you have the following rights in relation to your Personal Data held by 92ak:
11.2 To exercise any of the above rights, please submit a written request to [email protected] with your full name, registered email address, and a description of the right you wish to exercise. 92ak may need to verify your identity before processing your request. There is no charge for exercising your data rights.
12.1 The 92ak platform is strictly for individuals who are 21 years of age or older. 92ak does not knowingly collect Personal Data from any individual under the age of 21. Age verification is a mandatory step in the 92ak registration process and is re-confirmed through KYC document review.
12.2 If 92ak discovers or has reasonable grounds to believe that Personal Data has been collected from an individual under 21, it will immediately close the associated account, void all gaming activity, return any deposited funds to the original payment method, and securely delete all Personal Data associated with that account as soon as its licensing obligations permit.
12.3 If you believe that a minor has gained access to the 92ak platform, please report this immediately to [email protected]. 92ak will treat all such reports as urgent and investigate them on a priority basis.
13.1 92ak reserves the right to update this Privacy Policy at any time to reflect changes in applicable law, our processing activities, or our operational practices. The date of the most recent update is displayed prominently at the top of this page.
13.2 Where changes to this Privacy Policy are material — meaning they affect your rights or the fundamental nature of how your data is used — 92ak will notify active users by email to their registered address and via a prominent notice on the platform at least fourteen (14) days before the changes take effect.
13.3 Your continued use of the 92ak platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not accept the updated Privacy Policy, you should cease using the platform and may request account closure in accordance with the Terms and Conditions.
14.1 If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or have a concern about how 92ak has handled your Personal Data, please contact us using the following details:
14.2 If you are not satisfied with 92ak's response to a data-related complaint, you have the right to escalate the matter to the data protection supervisory authority applicable under 92ak's licensing jurisdiction. Details of the applicable authority will be provided upon request.
This Privacy Policy was last reviewed and updated on 1 January 2026. It supersedes all previous versions of the 92ak Privacy Policy. If any provision of this Policy is found to be unenforceable, the remaining provisions shall continue in full force and effect.
Now that you understand how 92ak protects your personal data, join Pakistan's most trusted online gaming platform. Cricket betting, live casino, slots and more — all in PKR, all backed by a licensed and responsible operator. For players aged 21 and above only.